Good to know
Frequently Asked Questions
Everything about pricing, vehicles, pickup and payment.
Are prices per person or per vehicle?
All displayed transfer prices are per vehicle, not per passenger.
How many passengers can travel?
Private Cars are suitable for up to 3 passengers. Private Vans are suitable for up to 8 passengers depending on luggage.
Can you pick me up from an airport?
Yes. We operate private airport transfers from Vienna, Bratislava, Budapest, Prague and Košice airports.
Can you pick me up from a hotel or private address?
Yes. We provide door-to-door transfers — we collect you from your hotel, airport or any private address.
Is luggage included?
Standard luggage transportation is included. Customers with oversized or unusually large luggage should provide details before booking.
Can I pay online?
Yes. Customers can securely pay online during booking.
Can I request a child seat?
Yes. You can add this option to the booking form.
Can I request a route that is not listed?
Yes. Customers can request a custom fixed-price transfer.
What happens if my flight is delayed?
Our waiting-time and flight-delay policy is being finalised and will be published on this page together with our other policies. Until it is published, please call or WhatsApp us on +421 948 303 004 and we will advise you directly for your booking.
Can I cancel my booking?
Our cancellation policy is being finalised and will be published on this page. Until then, please contact us on +421 948 303 004 and we will confirm the terms that apply to your booking.