Privacy Policy

When you submit a booking or quote request we collect the details you enter — typically your name, email address, phone number, pickup location, destination, date, pickup time, passenger and luggage numbers, vehicle category, flight number where you provide one, child seat requirements and any special requests.

We use your information to prepare your quote, arrange and provide your transfer, contact you about your booking, and keep a record of the service provided.

If you contact us by phone or WhatsApp, we use the details you give us for the same purposes.

We share your transfer details only with the people who need them to carry out your transfer — in practice, the driver assigned to your journey.

Where you pay online, your payment is processed by a secure third-party payment provider, which handles your payment details under its own privacy terms. We do not store card details on this website.

We keep booking records only as long as we need them for the purposes above and to meet our legal and accounting obligations.

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it where we do not need to keep it. Contact us and we will respond.

For any privacy question or request, contact us using the phone number on this page or through our contact page.